Founded in 1973 by Robert and Edward Merzoian and Kenneth Sheffield, and named after sister-in-law, wife and sister, Jean Sheffield Merzoian, Chateau St. Jean was conceived as a true fine wine estate in the European style, where wines from individual viney
Founded in 1973 by Robert and Edward Merzoian and Kenneth Sheffield, and named after sister-in-law, wife and sister, Jean Sheffield Merzoian, Chateau St. Jean was conceived as a true fine wine estate in the European style, where wines from individual vineyards were kept separate to fully capture individual character of each vineyard site. The wines received immediate critical acclaim, and Chateau St. Jean was soon recognized as a leader in single vineyard designated wines. Today, Winemaker Margo Van Staaveren calls upon 40 years of vineyard and winemaking expertise at Chateau St. Jean to continue the legacy of our founders, focusing on creating high quality wines from across California View More
At Our Store, we aim to deliver your orders as quickly and efficiently as possible. Below you will find everything you need to know about our shipping and delivery process.
Shipping Methods & Rates
We offer a variety of shipping options to meet your needs. The cost of shipping depends on the shipping method you choose, the destination, and the size of your order. Please refer to the shipping options available at checkout for more details.
Express Shipping: Delivery within 3-5 business days (next-day delivery for some locations).
International Shipping: Available to selected countries. Delivery time and shipping fees will vary based on destination.
Processing Time
Orders are typically processed within 1-2 business days from the time your order is placed. Please note that during peak seasons or promotional periods, processing time may be slightly longer.
Tracking Your Order
Once your order has been dispatched, you will receive an email with tracking information so you can monitor the status of your shipment. You can also check the status of your order in your account under “Order History.”
Delivery Times
Estimated delivery times vary depending on your location and the shipping method selected. For international orders, customs processing may cause delays, which are beyond our control.
Domestic Orders: Typically arrive within 3 business days.
International Orders: Delivery times may range from 7 business days, depending on the destination country and customs clearance times.
Lost or Damaged Packages
While we take great care to ensure your items are packaged securely, accidents can happen. If your order arrives damaged or you believe it’s lost, please contact us at customer service email or phone number within 7 days of receiving your package. We will investigate the issue and provide a solution.
Contact Us
If you have any questions or concerns about shipping and delivery, don’t hesitate to contact our customer support team at customer service email or phone number. We’re here to help!
Thank you for shopping! We appreciate your business and strive to provide you with an exceptional shopping experience.
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